I found the platform incredibly easy to use – with all the menus clearly outlined in the left hand navigation. I was a bit frustrated by the lack if of a “Select All” option when categorizing my transactions. Others charge more for this style of accounting or don’t include it at all. We only show the 3 most relevant reviews to save you time. The workforce management firm acquired the Vancouver-based bookkeeping fintech after Bench announced it was shutting down. Bench applied for bankruptcy on Jan. 9 in a Canadian court.

No phone calls, letters, or even updates

This can be particularly beneficial for small businesses and startups with limited budgets. For $399 monthly, you’ll receive industry-specific guidance from a local bookkeeper who will also manage your books. Depending on the service you enroll in, you’ll also have access to entity formation bookkeeping, payroll, and tax preparation services.

• Customers consistently praise their responsive and knowledgeable support team, highlighting the company’s commitment to providing excellent service.
• Others charge more for this style of accounting or don’t include it at all.
• It also allows me to message my accountant directly and schedule an appointment.
• As I’ve partnered with 1-800Accountant, I learned that the company offers business formation packages tailored to your specific needs.

Support – 4.9/5

It’s particularly important to know about the company behind the brands you work with when your business finances are at play. There’s also a Custom Package option available if you don’t find exactly what you need in the standard plans. 1-800Accountant operates on a flat-rate pricing model, which ensures transparent and predictable costs without hourly fees. Yes, catch-up bookkeeping is available no matter how far behind you have fallen with your books. I can contact 1-800Accountant via phone, chat, email, or secure messaging within the client portal. No matter how far behind I am, 1-800Accountant will help me quickly and efficiently update my financials and become IRS-compliant.

• She and her team have provided excellent accounting and tax services to me.
• Therefore, feel free considering purchases or engagements with the business.
• If you’re unsure about quarterly tax requirements or calculations, their professionals can guide you through the process.
• Tax season can be a stressful time for many people.But with careful planning and the right guidance, you can navigate this period with ease and maximize your refund.Tim Ness with Ness Tax and …
• It connects with your bank accounts using a secure third-party platform.

Success Stories in All Small Business Industries

She holds a Bachelor’s degree from UCLA and has served on the Board of the National Association of Women Business Owners. She also regularly writes about business for various consumer publications. These include a balance sheet, income statement, invoices, mileage log, reconciliations, transactions by account, journal entries, general journal, and general ledger. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews.

Only after persistent pleas did the representative check and discover that my accountant was no longer employed there. While I was informed about the transition to ADP and paid my employee with a check last week, I was not informed to do so again this week. My payroll specialist What is partnership accounting failed to notify me that the transition was taking longer than expected, which left me unprepared to issue checks this week.

Please allow us 10 to 15 business days to complete this process. We are committed to resolving your concerns and improving our services to better meet the needs of all our clients. Your patience and understanding during this time are greatly appreciated. 1-800Accountant offers a robust mobile app and secure online portal that allows me to communicate with my bookkeeper and access my documents.

I feel like there’s no real help.

Your feedback is very important to us, and we take these matters very seriously.We sincerely apologize for the overcharge on your account and the subsequent handling of your refund request. The lack of empathy and understanding you experienced is not reflective of the level of service we strive to provide. We also regret the inconvenience caused by the sudden departure of your accountant and the delay in reassigning your case.

• Recently, when I requested that the credited amount be transferred to my bank account, I was met with a flat refusal.
• Hello Karen,Thank you for taking the time to share your experience with us.
• We’re glad to hear that you find our platform easy to use and that communicating with our team members has been smooth and efficient.Your feedback is greatly appreciated.
• My dedicated Tax Advisor, Lourdes V., is an absolute gem.
• Hiring a CPA is one of those gray areas in business where you can’t really predict expected costs until you get into it (which makes the flat-rate pricing model pretty appealing).

What’s the Best Online Bookkeeping Service on the Market?

Companies on Trustpilot can’t offer incentives or pay to hide any reviews. We consider the opinions of users and the service’s ratings on various review sites. These criteria were disregarded for providers where no reviews were found. They were understanding and patient in my learning of their system.

Despite 1-800Accountant’s promise of efficiency, my request for tax advisory took longer than the advertised timeframe, highlighting a discrepancy in service delivery speed. 1-800Accountant excels in customer support, earning a high rating of 4.9 out of 5. Their team provides responsive and knowledgeable assistance, addressing queries and issues efficiently. 1800Accountant is a legitimate, registered business in good standing with the state of New York. They operate across the U.S. and provide a robust offer for small businesses. While they don’t have 100% raving customer reviews, they could be a good solution.

Pricing isn’t mentioned on the site, and a call with the company is required before you can start, so that they can provide you with a free quote. All accounts are securely connected to your dashboard through Fincity. If you cannot find your bank account in the list, you can create a manual account. After I connected my bank account, it took a few minutes to categorize everything, but produced a fairly standard general ledger and chart of accounts. In the realm of business operations, even the smallest details can have a significant impact on efficiency and cost savings.

It was a sham experience

I would’ve been matched with a bookkeeper who has experience in my industry and is knowledgeable about my location. They can answer my questions and provide assistance with logging into the portal if I haven’t yet done so. As an entrepreneur myself, I am dedicated to researching the software and services that will streamline accounting processes, ultimately saving time and money. I leverage my expertise and extensive research capabilities to address the questions that the Fit Small Business audience has—and this ensures that content is rooted in knowledge and accuracy.